The predefined action buttons feature in Juphy AI makes it easier for customers to get quick answers by offering clickable buttons with commonly asked questions.
This streamlines the support process and improves customer satisfaction, especially for frequently asked queries like order tracking and returns. ππ» They will look like this on your chatbot:
How to Set Up Predefined Action Buttons:
Navigate to the AI Settings in your Juphy dashboard.
Select βConfigurationsβ from the top menu.
Type in the common questions or commands that suit your business needs (e.g., "Where is my order?", "Can I make a return?", "What are the bestsellers?").
Click on the add button (β) after each question you add.
Your chatbot is ready to serve your website visitors with Predefined Action Buttons! π€©