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Frequently Asked Questions
Solve your problem right away
How can I authenticate a channel?
How can I see my old messages in Juphy?
Can I connect a channel without admin permission?
Where’s your data processing/privacy agreement?
How do I like, hide or delete a comment?
How can I opt out of your mailing list?
How can I delete my account?
Is there a discount for non-profit organizations?
Why my moderator cannot see any of the conversations?
Can I keep track of my emails?
How can I archive messages in bulk?
Can I send automated messages?
Where can I see recent updates?
Why does my Facebook/Instagram gets disconnected every 5 minutes?
Can I auto-tag a conversation?
Can I disable email notifications for assigning?
How do I request a demo call?
What is a ticket? Why should I use it?
Can I create canned responses?
How can I change my credit card information?
Do you have an affiliate program?
Can I set the permissions of the users?
Why do I get an error message when I’m replying?
Why do I get the "Permission Expired" error, and how do I fix it?